Terms of service
Last updated: June 2026
Please read these Terms & Conditions carefully before using lenasleep.com or placing an order. By accessing our website or purchasing from us, you agree to be bound by these terms.
1. About Us
LENA — Luxury Sleep Science operates the website lenasleep.com. For any enquiries, contact us at hello@lenasleep.com.
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2. Products
All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes only and may vary slightly from the actual item.
3. Pricing
All prices are displayed in the currency shown at checkout. Prices are subject to change without notice. We are not responsible for pricing errors and reserve the right to cancel orders placed at an incorrect price.
4. Orders
By placing an order, you confirm that you are at least 18 years of age and that the information provided is accurate. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or error.
5. Payment
Payment is due in full at the time of purchase. We accept major credit/debit cards and other payment methods as displayed at checkout. All transactions are processed securely.
6. Shipping
Shipping terms are governed by our Shipping Policy, which forms part of these Terms & Conditions.
7. Returns & Refunds
Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms & Conditions. EU customers retain their statutory 14-day right of withdrawal.
8. Intellectual Property
All content on lenasleep.com, including text, images, logos, and branding, is the intellectual property of LENA and may not be reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
LENA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the order placed. Nothing in these terms limits your statutory rights as a consumer.
10. LENA Products & Health Disclaimer
LENA products are wellness supplements and are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical condition or are pregnant, please consult a healthcare professional before use.
11. Governing Law
These Terms & Conditions are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the Singapore courts, except where local consumer protection laws in your country provide otherwise.
12. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised terms.
Contact Us
Email: hello@lenasleep.com
Website: lenasleep.com
LENA — Luxury Sleep Science